Frequently Asked Questions

What do you handle for your clients?

Think of me as your behind-the-scenes social media support, specifically for salon and spa owners. I handle your graphics, captions, scheduling, and community management so your business stays visible online while you stay focused on your clients. I have 10 years of experience in the cosmetology field and I understand the ins and outs of the industry.

Admin and organizational support is also available as an add-on for those who need a little extra help behind the scenes.

How do we communicate once we begin working together?

Once we're working together, we'll find a communication rhythm that works for both of us. I'm available via email and text, and scheduled calls are always an option when we need to connect more directly.

How do payments work?

All packages are prepaid on a monthly basis. You'll choose either the 1st or the 15th as your billing date, and your invoice will be sent on that date each month. Everything is outlined clearly in your contract before we get started, so there are no surprises.

What if I miss my content submission deadline?

Life gets busy, I completely understand! However, late submissions may affect your posting schedule for that month. To keep your content going out consistently and on time, I ask that photos and your completed content brief are submitted by our agreed-upon deadline each month to ensure your posting schedule stays consistent. Your deadline will be outlined clearly during onboarding!

How far in advance is content scheduled?

Content is typically scheduled at least two weeks in advance. This gives us a buffer for any last-minute adjustments and ensures your feed stays consistent even during your busiest weeks behind the chair.